Placing your first order on line is easy.
Just follow the following simple steps outlined below to order an item from Runners Need
- Place an item in your shopping basket
After you have chosen the size and colour on the product page, click on the 'Add to Basket' button. By clicking here, the specific item will be placed in your virtual shopping basket. Next, you can choose to continue shopping or to go to your shopping basket to complete your order.
- Log in / register
If you click on 'order' in your shopping basket, you will be transferred to your account log-in page. If you are a new customer, enter your name and email address. If you already have an Runners Need account or an Explore More card, you can log in with your e-mail address and password or your Explore More card number. If you are already logged in, you will immediately arrive at the page with your personal details. You can, of course, always amend or add to these details.
- Select delivery details
Your billing address will be selected automatically as the shipping address. If you want to have the order delivered elsewhere, you can select another address, a or choose to collect from one of our stores.
We accept all major credit and debit cards including Visa, MasterCard and American Express
You can also pay using PayPal or a Runners Need gift card issued after 21 August 2016
When you have entered your payment details, you will be asked to confirm your with the billing address, the shipping address, your payment details and an overview of the products in your shopping basket.
Click on the 'Place order' button, you will be connected to the secured bank payment website for you to confirm and make the final payment on this screen. Once the payment is complete, your order will be placed. You will then see a confirmation screen and an e-mail will appear in your inbox. The order number will be available in your inbox. Please mention this number in any correspondence concerning your order.