We want all our customers to be happy with the service they receive in our stores and online. So, if you have bought a product or paid for a service and not happy with it, we would like to know so that we can try to put things right for you.
Please contact us straight away.
If you are in one of our shops, do ask to speak to the duty manager, or call or email the shop as soon as possible. A list of the stores, with the managers name and contact details can be found here
If you are still not happy, please email us using our feedback form and we'll try to resolve the issue for you.