Where should I return my item to? Customer Service 23 May 2017 13:45 Updated Our return address is: The Rock, 2 Thornberry WaySlyfield Industrial EstateGuildford SurreyUnited KingdomGU1 1QB Related articles Can I return an item I have purchased on-line? Can I exchange an item instore? How do I return an online purchase? How long do I have to return or exchange my order? My item is faulty, how do I return it for assessment?