Order Enquiry

Managing your Runners Need account

• I have forgotten my password. How can I reset it?
• How can I change my email, or home address details on my account?
• How do I adjust my email preferences?

Placing an order

• How do I register to place my first order?
• How do I place an order?
• How do I place an item into my shopping basket?
• My order is not showing in my account?
• Why haven't I received an email acknowledging my order?
• I'd like to order an item you do not stock.

How to check our stock in store online

• How to check our stock in store online?

Cancelling your order

• Can I amend a Click an Collect order
• Can I cancel my order?
• How do I amend / cancel my order?